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Internet Solutions Inc. / EZ-Net Tools / ICserv Support Services
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Tech Support Hrs. Mountain Standard Time
8:00 a.m. Thru 8:00 p.m. Monday - Friday
8:00 a.m.-12:00 p.m. Saturday
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The ICServ philosophy of technical support is to provide quick and courteous support and create documentation to facilitate the success of our members. The technical support staff of ICServ provides customers several ways to find answers and solve problems quickly and efficiently. With help screens, instruction guides, Web site, e-mail and live phone support, our members are never at a loss to find a solution. Technical Support Representatives are required to maintain a high standard of excellence.
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Only those with outstanding talent are hired with the mission to create "raving fans" for the ICServ products. They truly are the backbone of our company.
The technical support staff not only provides answers to questions but they also gather information and track trends. This invaluable information is fed to our programmers and system administrators for integration into system upgrades.
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